Support

We're here to help.

Missing download, damaged file, accessibility request, or a question about using the kit? We'll help you get unstuck.

Product or download help

Email support@sameplateclub.com. Please include the email used at checkout, your receipt or transaction number if available, what happened, and your device and browser if the issue is technical.

Never send a full card number, password, bank information, or government ID. We aim to reply within two business days.

Payment, receipt, or refund help

Purchases are sold through Link. Link handles payment, receipt, transaction, and refund support.

Visit Link Support →

Your bank or card statement may show LINK.COM* SAME PLATE CLUB or similar.

A quick note about the kit

Same Plate Club provides general meal-planning resources, not medical, nutrition, or feeding treatment. For allergy, feeding, nutrition, or health concerns, consult an appropriately qualified professional.